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The Operations & Profit Improvement Assessment process

Collect data

Approve objectives

Provide client list of reports, data and contacts needed

PBS starts assessment once all data is received


Kickoff project with CEO

Introduce employees & vendors to PBS

Plan resources

Perform interviews & research

Conduct interviews of C-suite, staff, vendors, and board

Discuss culture

Review Vision & Strategy

Map employee experience

Discuss pain points & opportunity

Analyze information

Analyze interviews & data

Review software & processes

Discuss business opportunities


Research scale & growth

Compare your business to industry benchmarks

Determine Findings & Recommended Actions

Present report findings

Present PowerPoint of Findings and suggestions to CEO/leadership

Receive feedback from CEO & C-suite

Incorporate feedback into final written report

Present deck to staff and board

Determine next steps

Determine with CEO which Actions they want implemented

Timeline & pricing determined for optional Fractional COO services

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